Support

Help, FAQ, and how to reach us.

Contact

Email shaam@crescentmission.com with questions, bug reports, or feature ideas. We try to respond within a couple of business days.

Frequently asked questions

How do I scan a document?

Tap the scan button in the bottom-right corner of the home screen, choose Scan with Camera, and point the camera at a page. The edges will snap automatically — move slowly and the camera will capture. Tap the shutter manually to force a capture, and repeat for multiple pages.

Can I import a photo I already have?

Yes. Tap the scan button, choose Choose from Photos, and pick one or more images. ShaamScanner runs Apple's document detection on each photo and auto-crops to the document edges when it finds them.

The auto-crop on an imported photo looks wrong. What do I do?

Open the page, tap Edit, and rotate or re-apply a filter. If the document wasn't detected at all, ShaamScanner keeps the raw photo unmodified — rotating, filtering, or cropping it in the Photos app before import usually helps.

How do I export a PDF?

Open a document, tap Share in the bottom bar (or the "…" menu → Export PDF), and choose where to send it. The PDF includes every page and the recognized text embedded as selectable text, so other apps can search and highlight it.

Where are my scans stored?

Entirely on your device, inside the app's sandboxed container. Nothing is uploaded anywhere. If you delete the app, the scans go with it — back them up via the Share button first if you want copies.

The text recognition missed something — can I fix it?

Tap the Text button on the page. The extracted text is selectable and copyable; you can paste it into any app and edit from there. A future release may add in-app editing.

Does ShaamScanner use any AI service?

Only Apple's on-device Vision framework for text recognition and document segmentation. Nothing is sent to any cloud LLM, OCR provider, or analytics service.

Which languages does OCR support?

ShaamScanner currently requests English recognition. Apple's Vision engine supports many more; if you'd like your language prioritized, email us and we'll add it.

Can I run ShaamScanner on an iPad?

Yes — iPadOS 17.0+. The scanner uses the iPad's rear camera; photo import works the same way on both.

Does the scanner work in the iOS simulator?

No. Apple's document camera requires real hardware. Photo import works in the simulator for testing.

Reporting a bug

When reporting a bug, please include:

Screenshots or a screen recording are always helpful.